MURUGAN, Marirajan; MURUGAN, Marirajan. Operational excellence (OpEx) through entrepreneur’s strategic business decision making and emotional contagion in the service industry. Salud, Ciencia y Tecnología - Serie de Conferencias, [S. l.], v. 3, p. 902, 2024. DOI: 10.56294/sctconf2024902. Disponível em: https://conferencias.ageditor.ar/index.php/sctconf/article/view/868. Acesso em: 13 jan. 2025.